Reject Scam - Scam Alert

Ontario’s energy rebate programs offer a fantastic way to upgrade your HVAC while saving money. Programs like the Home Renovation Savings initiative offer incentives for improvements such as heat pumps, insulation, and smart thermostats. Unfortunately, whenever legitimate offers become popular, rebate scams often follow. 

Recently, homeowners across Ontario have been targeted by individuals pretending to represent rebate programs or approved contractors. Learning how these scammers operate can help you protect your home, your finances, and your personal information. Follow our tips below to know how to spot fake offers in 2026.   

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1. Fake Websites and Online Ads 

One of the most common tactics scammers use is creating fake websites or online advertisements that appear to promote government or utility rebate programs. 

These sites often look convincing by using similar logos or program names. Their goal is to collect personal information such as your address, energy account details, or payment information. 

If you are researching rebates online, always verify the website address and confirm that the program is legitimate. When in doubt, visit the official program website or contact a trusted contractor directly. 

2. Impersonating Approved Contractors 

Another tactic involves scammers pretending to be part of a rebate program or claiming they are approved contractors. 

Legitimate rebate programs require homeowners to work with authorized service organizations or participating contractors, but those professionals will never randomly contact you claiming you qualify for a rebate. In most cases, the process begins when the homeowner reaches out first. 

If someone contacts you unexpectedly claiming to represent a rebate program, take the time to verify their credentials before sharing any information. 

3. Door-to-Door Sales Pressure 

Door-to-door sales remain a common scam approach. Someone may show up claiming to represent a government program, a utility provider, or a rebate initiative. 

These individuals often create urgency by saying you must sign up immediately to receive a rebate or avoid missing out on limited funding. Some may try to push financing agreements, loans, or long-term payment plans on the spot. 

A legitimate contractor will never pressure you into making an immediate decision at your door. If someone shows up uninvited, offering rebates or demanding quick commitments, it is best to decline and verify the program independently. 

4. Suspicious Rebate Offers 

Be cautious if a special offer sounds unusually generous or requires personal details up front. Warning signs include: 

  • Requests for banking information or account numbers 
  • Pressure to sign contracts quickly 
  • Promises of guaranteed rebates without verifying eligibility 
  • Unsolicited calls, emails, or home visits 

If something feels rushed or unclear, it’s worth taking a step back and confirming the details before proceeding. 

How Homeowners Can Stay Safe 

The safest way to access rebate programs is to start the process yourself and work with reputable HVAC professionals. Always confirm that the contractor you choose participates in the program you are applying for. 

If you’re unsure whether a company or individual is legitimate, contact the program administrators directly before moving forward. 

Work with Trusted Professionals 

Rebate programs are designed to help homeowners access better comfort, efficiency, and energy savings, not to create confusion or risk. 

At Arseneau Home Comfort, we believe in helping homeowners navigate programs safely and transparently. If you’re considering upgrades like a heat pump or energy-efficient equipment, our team can guide you through legitimate rebate opportunities and ensure everything is done properly. 

Have questions about current rebates or energy upgrades? Contact Arseneau Home Comfort today to explore your options.